Privacy Policy

This privacy policy ("Privacy Policy") applies to Evolve Fleet Services Pty Ltd and our related entities (“Evolve”, “us”, “we”, and “our”) and outlines our commitment to protecting the privacy of our customers and users when you visit our website, use our products or services or interact with us in any other way including through your use of our software and IT services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

• "Evolve Services" refers to any products and services we provide.

• "Personal Information" means any information that identifies you or could be used to identify you, including names, identification numbers, location data, and online identifiers. Personal Information can include information you provide to us (for example, through our websites and your use of the other Evolve Services), publicly available information, and/or information we collect from other sources as described in this Privacy Policy.

We may update this Privacy Policy periodically. If significant changes are made, we will attempt to notify you via email or a notice on our website. Continued use of the Evolve Services after such updates constitutes your acceptance of the new terms.

We collect Personal Information to:

• Provide and improve our website, software and Evolve Services.
• Personalise your experience, or to manage your account including managing your subscription or services.
• Process transactions and manage customer support.
• Send relevant information and marketing communications.
• Support security, audit, internal investigation and fraud prevention purposes.
• Fulfill any other purposes as outlined in our terms and this Privacy Policy.
• Comply with legal obligations and protect our legal rights.

If you do not provide the necessary Personal Information or ask for it to be deleted, some services may not be available to you.

We may collect the following Personal Information:

• Contact details: name, email, phone numbers, etc.
• Usage data: information related to your interactions with the Evolve Services.
• Log data: IP address, browser type, access times, and cookie data.
• Device information: type, settings, operating system, and crash data.

We may also process sensitive information included in user-generated content, but it is your responsibility to ensure that any such data is lawfully collected and used.

We collect Personal Information through:

• Account creation and profile updates.
• Your use of Evolve Services.
• Direct submissions via forms or communications.
• Third-party sources and services you integrate with Evolve Services.
• Analytics generated from your use of the services.
• Third Parties or Publicly Available Sources

We may disclose your Personal Information:

• To employees, contractors and service providers who assist us in delivering Evolve Services. This may include your employer or third-party vendors who provide services or functions on our behalf, such as email delivery, hosting services, and customer service etc.
• As required by law or to protect our rights.  
• To related entities of Evolve Fleet Services Pty Ltd for operational purposes.

We retain Personal Information as long as necessary to fulfill the purposes outlined in this policy or as required by law. You have the right to request access, correction, or deletion of your Personal Information, subject to legal restrictions. We will delete or anonymise your Personal Information when it is no longer needed.

We use cookies and similar technologies to improve your experience and target relevant advertising. You can manage cookies through your browser settings. Note that disabling cookies may affect the functionality of Evolve Services.

We use various security measures to protect your Personal Information, including encryption and access controls. Despite our efforts, no system is entirely secure, and there are inherent risks in transmitting information over the internet.  

For your convenience, our website may contain links to third-party websites and/or information. When you access those links, you leave our site and are redirected to a third-party website. We do not control third-party websites, and the privacy practices of third parties might differ from our privacy practices. We do not endorse or make any representations about third-party websites. When you share personal information with third-party websites, the third-party processing is not covered by this Privacy Policy. We encourage you to review the privacy policy of any website or company before sharing personal information.

Under the Australian Privacy Act 1988 (Cth), you have rights including:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate, out-of-date, incomplete, irrelevant or misleading.

To request access to or correction of your personal information, please contact us using the details provided below.

If you have questions or concerns about our Privacy Policy or wish to exercise your privacy rights, please contact us:‍

Postal Address:
Evolve Fleet Services Pty Ltd
Level 14, 333 Collins Street
Melbourne VIC 3000
info@evolve-is.com.au

Phone: +61 3 8601 1110 

Email: info@evolve-is.com.au

We take privacy seriously and will respond to your enquiries and complaints promptly.